Terms of Service
Thanks for using Life Design Analysis Inc.
Please read these Terms carefully. By using Life Design Analysis Inc. or signing up for an account, you're agreeing to these Terms. This is a legal agreement.
We'll start with the basics, including a few definitions that should help you understand this agreement. Life Design Analysis Inc. ("Life Design Analysis Inc." or the "Service") is an web service offered through the URL www.lifedesignanalysis.com (we'll refer to it as the "Website") that allows you to create, manage, and analyze life and related insurance product presentations (each presentation is called a "presentation") to individual recipients. Life Design Analysis Inc. is owned and operated by "Life Design Analysis Inc." "we" or "us"). Life Design Analysis Inc. has employees, independent contractors, and representatives ("our Team"). As a customer of the Service or a representative of an entity that's a customer of the Service, you're a "Member" according to this agreement (or "you").
In order to use Life Design Analysis Inc., you must:
- be at least eighteen (18) years old and able to enter into contracts;
- complete the registration process;
- agree to the Terms; and
- provide true, complete, and up to date contact information.
By using Life Design Analysis Inc., you represent and warrant that you meet all the requirements listed above, and that you won't use Life Design Analysis Inc. in a way that violates any laws or regulations. Life Design Analysis Inc. may refuse service, close accounts of any users, and change eligibility requirements at any time.
Represent and Warrant
"Representing and warranting" is like making a legally enforceable promise.
The Term begins when you sign up for Life Design Analysis Inc. and continues as long as you use the Service. Clicking the button and entering your username means that you've officially "signed" the Terms. If you sign up for Life Design Analysis Inc. on behalf of a company or other entity, you represent and warrant that you have the authority to accept these Terms on their behalf.
3. Closing Your Account
You or Life Design Analysis Inc. may terminate this Agreement at any time and for any reason by giving Notice to the other party. We may suspend our Service to you at any time, with or without cause. If we terminate your account without cause, we'll refund a prorated portion of your monthly prepayment or reimburse you for unused credits, We won't refund or reimburse you if there's cause, like a violation of these Terms or our Acceptable Use Policy. Once terminated, we may permanently delete your account and all the data associated with it, including your emails from our Website. If you don't log in to your account for 12 or more months, we may treat your account as "inactive" and permanently delete the account and all the data associated with it.
Acceptable Use Policy
Our Acceptable Use Policy sets some rules that you have to follow as a Life Design Analysis Inc. user.
5. Account and Password
You're responsible for keeping your account name and password confidential. You're also responsible for any account that you have access to, whether or not you authorized the use. You'll immediately notify us of any unauthorized use of your accounts. We're not responsible for any losses due to stolen or hacked passwords. We don't have access to your current password, and for security reasons, we may only reset your password.
6. Account Disputes
We don't know the inner workings of your organization or the nature of your personal relationships, and we don't arbitrate disputes over who owns an account. You won't request access to or information about an account that's not yours. We'll rely on the contact information listed for that account.
7. Monthly Plans
Our charges for monthly plans are posted on our Website and may be changed from time to time. If any part of a month is included in the Term, then payment is due for the full month. Payments are due for any month on the same date, or the closest date in that month, to the day you signed up with us and made your first monthly payment (the "Pay Date").
8. Annual Plans
Our charges for annual plans are posted on our Website and may be changed from time to time. Payments are due for the full year on the same date, or the closest date in that month, to the day you signed up with us and made your first annual payment (the "Pay Date”). There are no refunds offered for early termination.
9. Credit Cards
As long as you're a Member or have an outstanding balance with us, you'll provide us with valid credit card information and authorize us to deduct the monthly charges against that credit card. You'll replace the information for any credit card that expires with information for a different valid credit card. Anyone using a credit card represents and warrants that he or she is authorized to use that credit card, and that any and all charges may be billed to that credit card and won't be rejected. If, for some reason, we're unable to process your credit card order, we'll try to contact you by email and suspend your account until your payment can be processed. If a payment is declined we will re attempt three times to mitigate any interruption in service.
We'll give you a refund for a prepaid month if we stop providing our Services to you for a reason that's not laid out in these Terms or our Acceptable Use Policy. You won't be entitled to a refund from us under any other circumstances. We may offer a refund if a Member applies for one based on the requirements posted on the Website.
We may change our fees at any time by posting a new pricing structure to our Website and/or sending you a notification by email.
12. Proprietary Rights Owned by Us
You shall respect our proprietary rights in the Website and the software used to provide Life Design Analysis Inc. (proprietary rights include patents, trademarks, service marks, and copyrights). You may only use our brand assets according to our Brand Guidelines.
13. Proprietary Rights Owned by You
RULES AND ABUSE
15. General Rules
You promise to follow these rules:
- You won't send Spam! By "spam," we mean the definition on the Spamhaus website.
- You won't use purchased, rented, or third-party lists of email addresses.
- You won't violate our Acceptable Use Policy, which is part of this Agreement.
In short, spam means "unsolicited bulk email." If you send people mass email without their permission, you're spamming.
16. Reporting Abuse
If you think anyone is violating any of these Terms, please notify us immediately. If you received spam you think came from a Life Design Analysis Inc. user, we want to hear about it. Please report it to our abuse team. If you think anyone has posted material that violates any copyrights, then you may notify us according to our Copyright Policy.
17. Bandwidth Abuse/Throttling
You may only use our bandwidth for your Life Design Analysis Inc. presentations. We provide hosting only for your presentations and client management, so you may not host images on our servers for anything other than your email campaigns (like a website).
18. Compliance with Laws
You represent and warrant that your use of Life Design Analysis Inc. will comply with all applicable laws and regulations. You're responsible for determining whether our Services are suitable for you to use in light of any regulations like Canadian Privacy Act, HIPAA, GLB, EU Data Privacy Laws, or other laws. If you're subject to regulations (like HIPAA) and you use our Service, then we won't be liable if our Service doesn't meet those requirements. If you're located in the European Economic Area (EEA) or send to anyone in the EEA, you represent and warrant that in creating your Email distribution list, sending Emails via Life Design Analysis Inc., and collecting information as a result of sending Emails, you:
- Have complied, and will comply, with all regulations, as well as data protection, electronic communication, and privacy laws that apply to the countries where you're sending any form of email through Life Design Analysis Inc.
- Have collected, stored, used, and transferred all data relating to any individual in compliance with all data protection laws and regulations. You have the necessary permission to allow Life Design Analysis Inc. to receive and process data and send communications to that individual on your behalf.
- Agree to indemnify and hold us harmless from any losses, including attorney fees, that result from your breach of any part of these warranties. European Economic Area
This applies to people who are sending to or from the European Economic Area. The EEA includes countries that are part of the European Union, plus Iceland, Liechtenstein, and Norway.
18 . U.S. Export Controls
The software that supports the Services (the "Software") is subject to United States export controls. None of the Software may be downloaded or otherwise exported or re-exported in violation of United States export laws. You're downloading and using the Software at your own risk.
Export laws are set up by the government to keep certain goods and services from reaching other countries, usually because of security concerns or trade agreements.
19. Limitation of Liability
To the maximum extent permitted by law, you assume full responsibility for any loss that results from your use of the Website and the Services, including any downloads from the Website. We and our Team won't be liable for any indirect, punitive, special, or consequential damages under any circumstances, even if they're based on negligence or we've been advised of the possibility of those damages. Our total liability for all claims made about the Service in any month will be no more than what you paid us for the Service the month before.
20. No Warranties
To the maximum extent permitted by law, we provide the material on the Website and the Service as is. That means we don't provide warranties of any kind, either express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.
Warranties of Merchantability
Since people use Life Design Analysis Inc. for a variety of reasons, we can't guarantee that it will meet your specific needs. But we hope it does!
You agree to indemnify and hold us and our Team harmless from any losses (including attorney fees) that result from any claims you make that aren't allowed under these Terms due to a "Limitation of Liability" or other provision. You also agree to indemnify and hold us harmless from any losses (including attorney fees) that result from third-party claims that you or someone using your password did something that, if true, would violate any of these Terms.
Indemnity is an agreement to compensate someone for a loss.
22. Attorney Fees
If we file an action against you claiming you breached these Terms and we prevail, we're entitled to recover reasonable attorney fees and any damages or other relief we may be awarded.
23. Liquidated Damages
In some cases, a breach of these Terms could cause damages, but proving the actual damages would be impossible. These cases will result in the corresponding liquidated damages, which are a reasonable pre-estimate of the damages:
- If you send emails that violate anti-Spam laws, then the liquidated damages will be five times the amount you paid us over the past 12 months, but not less than $900.
- If you host images for anything other than your Emails, or use our resources in any way that's not permitted by these Terms, then the liquidated damages will be four times the amount you paid us over the past 12 months, but not less than $720.
For example, if someone were to get our IPs blacklisted or lower our deliverability by breaking spam laws, we may seek liquidated damages since it's hard to put a number on those losses.
24. Equitable Relief
If you violate these Terms then we may seek injunctive relief (meaning we may request a court order to stop you) or other equitable relief.
25. Subpoena Fees
If we have to provide information in response to a subpoena related to your account, then we may charge you for our costs. These fees may include attorney and employee time spent retrieving the records, preparing documents, and participating in a deposition.
We and our Team aren't responsible for the behavior of any advertisers, linked websites, or other Members.
You may not assign any of your rights under this agreement to anyone else. We may assign our rights to any other individual or entity at our discretion.
28. Choice of Law
29. Force Majeure
We won't be held liable for any delays or failure in performance of any part of the Service, from any cause beyond our control. This includes, but is not limited to, acts of God, changes to law or regulations, embargoes, war, terrorist acts, riots, fires, earthquakes, nuclear accidents, zombie apocalypse, floods, strikes, power blackouts, volcanic action, unusually severe weather conditions, and acts of hackers or third-party internet service providers.
Even if this Agreement is terminated, the following sections will continue to apply: Proprietary Rights Owned by Us, Proprietary Rights Owned by You, Compliance with Laws, Limitation of Liability, No Warranties, Indemnity, Choice of Law, Severability, and Entire Agreement.
If it turns out that a section of this Agreement isn't enforceable, then that section will be removed or edited as little as necessary, and the rest of the Terms will still be valid.
The headers are provided only to make this agreement easier to read and understand. The fact that we wrote these Terms won't affect the way this Agreement is interpreted.
33. Amendments and Waiver
Amendments or changes to these Terms won't be effective until we post revised Terms on the Website. That aside, additional terms may apply to certain features of the Service (the "Additional Terms"). The Additional Terms will be considered incorporated into these Terms when you activate the feature. Where there's a conflict between these Terms and the Additional Terms, the Additional Terms will control. If we don't immediately take action on a violation of these Terms, we're not giving up any rights under the Terms, and we may still take action at some point.
34. No Changes in Terms at Request of Member
Because we have so many Members, we can't change these Terms for any one Member or group. If we did that, keeping up with the changes would be a logistical nightmare. So no changes, no exceptions.
35. Further Actions
You'll provide all documents and take any actions necessary to meet your obligations under these Terms.
36. Notification of Security Breach
In the event of a security breach that may affect you or anyone on your client distribution lists (each a "List"), we'll notify you of the breach and provide a description of what happened. If we determine, and notify you, that you need to forward all or part of that information to anyone on your Lists, you'll promptly do it.
Any notice to you will be effective when we send it to the last email or physical address you gave us or posted on our Website. Any notice to us will be effective when delivered to us along with a copy to our legal counsel: Attn. Legal Department, Life Design Analysis Inc., 300 Wellington Street, London Ont N6B 2L5, Suite 200, or any addresses as we may later post on the Website.
38. Entire Agreement
Congratulations! You've reached the end. Thanks for taking the time to learn about Life Design Analysis Inc.'s policies.
Last Updated: June 2nd, 2014